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Welcome to e-pens Ltd

Terms & Conditions

Copyright Notice

All website design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright "e-pens Ltd" and its affiliates or their content and technology providers. 

Materials from this website may not be copied, distributed or transmitted in any way without prior written consent of "e-pens Ltd". 

Trademarks 

e-pens and www.e-pens.com, are either trademarks or registered trademarks of "e-pens Ltd". Other product and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.

Submissions to "e-pens Ltd"

Any information, including but not limited to remarks, suggestions, ideas, graphics or other submissions, communicated to "e-pens Ltd" through this web site is the exclusive property of "e-pens Ltd". In addition, "e-pens Ltd" is entitled to use any information submitted for any purpose without restriction or compensation to the person sending the submission. 

The sender acknowledges the originality of any submission communicated to "e-pens Ltd" and accepts responsibility for its accuracy, appropriateness and legality. 

Governing Law and Contract Formation

PLEASE READ THE FOLLOWING CAREFULLY. THE TERMS IN THIS SECTION CONSTITUTE THE ENTIRE AGREEMENT BETWEEN "e-pens Ltd" AND YOU FOR THE SALE OF PRODUCTS BY "e-pens Ltd" TO YOU. BY ACCEPTING DELIVERY OF PRODUCTS, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

No contract will subsist between you and "e-pens Ltd" for the sale by it to you of any product unless and until "e-pens Ltd" accepts your order by email confirming that it has dispatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time "e-pens Ltd" sends the email to you (whether or not you receive that email). For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England and you and "e-pens Ltd" irrevocably submit to the non-exclusive jurisdiction of the English Courts.

If any part of these terms and conditions is unlawful, void or unenforceable in any country, or jurisdiction, that part will be deemed severable and will not affect the validity and enforceability of remaining provisions. "e-pens Ltd" may revise these terms and conditions at any time by updating this posting.

Disclaimer

TO THE FULLEST EXTENT PERMITTED AT LAW, "e-pens Ltd" IS PROVIDING THIS WEBSITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, "e-pens Ltd" DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.

Except as specifically stated on this website, to the fullest extent permitted at law, neither "e-pens Ltd" nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. 

Complaints Procedure 

"e-pens Ltd" takes its relationships with customers very seriously. We aim to reply to emails within one working day of receipt. Please feel free to call us on 020 3005 9727 if within the UK, +442030059727 if calling from outside the UK or Skype voice where our customer support team will gladly be of assistance.

WEEE (Waste Electrical & Electronic Equipment)

If you’ve purchased an electronic item from us and you’d like to recycle it, or a similar product that we’ve replaced with a new one for you, please contact us for further information.