We guarantee that every online purchase you make from our store is a secure transaction. Our site uses the strongest commercially available level of encryption, 128-bit Secure Socket Layers (SSL). This ensures that your transactions are secure and your information cannot be hi-jacked or redirected to anyone but e-pens Ltd. Look for the yellow padlock in the bottom-right of your browser as you enter the Checkout section of our site.
We accept payment via the following methods:
- Secure Credit Card (Visa, MasterCard, Maestro & American Express)
- Bank Transfer
- Purchase Order (trade, schools, LEAs, County Councils and other government bodies only)
- PayPal Checkout
- Moneybookers (depends on billing country)
Please find further information below on each payment method:
Please select the "Credit Card" option on the "Payment Information" section of our Checkout. Then click "Continue" to review your order, and if everything looks correct press "Continue" once again. You will then be presented with a form asking you to enter your card details.
The cards we accept are: Visa (credit & debit), MasterCard, Maestro and American Express
After you have selected the "Bank Transfer" option on the "Payment Information" section of our Checkout you will be shown our Sterling and Euro bank account details. Please transfer payment to us using your Order Number as the reference. It is very helpful if you phone or email us when you have made the transfer.
Please make Sterling or Euro cheques (or postal orders) payable to: e-pens Ltd
And then send (including your Order Number) to:
Seend, SN12 6RX
Please simply enter your purchase order number when you are on the "Payment Section" of the checkout process.
Could resellers please create an account here, schools here, and government related customers here. We normally authorise these "special" accounts within a few minutes during business hours but if may take a little longer in the evenings or at the weekend. Once authorised you will see the relevant prices and can pay via Purchase Order during the checkout.
Payment for first time trade customers
We will send you a Pro-Forma Invoice. Your order will not be dispatched until we have received your full payment.
Payment for second time wholesale customers; and first time schools, LEAs, County Councils and other government bodies
We will despatch your order immediately and include an invoice with the parcel. Please pay the full invoice amount within 14 days.
Please add the items you would like into your basket then vist the Shopping Basket page. You will see the [PayPal Checkout] button (see below), click here and complete your order via PayPal.
What you see depends on your billing address as the options are country specific.
All transactions will show on your statement from "MB*Moneybookers.com".
In Germany you will see:
- Lastschrift (ELV)
In Ireland you will see:
In France you will see:
- Carte Bleue
In Denmark you will see:
In Italy you will see:
In Singapore you will see:
In Sweden you will see:
- Nordea Solo
In Finland you will see:
- Nordea Solo
In the Netherlands you will see:
In Austria you will see:
- EPS Online-Überweisung
In Australia you will see:
In Poland you will see:
- All Polish Banks