It’s important sometimes to take stock of a situation with objectivity. The massive increase in the number of employees who bring their own device to work (commonly known as the BYOD culture) has been increasing massively over the past few years. But this doesn’t mean that all aspects of it are going smoothly. In fact, there are some aspects of BYOD and mobile working that are proving quite problematic for employees.
Already we have seen some organisations struggling because they have not trained their employees well enough in using various aspects of technology. This means that there are employees thrown out to a world of mobile working who cannot use email effectively. Strange as it may seem, this is true. Unless organisations commit to helping their employees with technology, you will also have certain employees that are unable to get the best out of the technology. The trouble is that this technology is still so new to some companies that they struggle to train people effectively, and struggle to also create policies that help people use the technology effectively. There have also been problems with data security and the use of social networks.
However, a new problem has arisen that has made some organisations quite worried about mobile working. A new survey by a company called Mobiquity has found that many people who are expected to use devices and apps that have been provided by employers are doing the exact opposite. These employees are being sent out with devices and pre-loaded apps and asked to use them to get work done. But apparently many employees are still choosing apps that are not linked with their employer, and are using them to get work done rather than the in-house apps companies work hard to create and/or license.
Apparently, according to the report, a huge 57% of workers don’t use the corporate apps that their employees give them when practicing mobile working. Instead, they do something that I referred to as ‘going rogue’, and downloading apps form third party providers to work on. While this sounds like a storm in a teacup, it is important for companies, because it is just another example of how organisations are struggling with mobile working. These apps are created for the specific purpose of helping employees work harder and smarter, while staying in the framework that companies provide. If it isn’t happening, this creates issues for companies
For example, many companies must be a little concerned about data security. Using a third-party app to share documents, for example, must always have some degree of vulnerability attached to it. This is because the company no longer has control over the data that is transmitted, or the information tat is recorded.
Many companies are still struggling with mobile working as a concept. They are finding it hard to give employees freedom, and also to feel comfortable with the idea of employees being responsible enough o care for data on mobile devices. This is all part of a learning curve, but at the very least it illustrates that companies need more policies for this kind of thing.